Blog

  • Unfortunate Graphics…

    Fema What should the Federal Emergency Management Agency really have done during Hurricane Katrina? Jon Stewart suggests the answer may lie in an unfortunate graphic on the official FEMA website showing the key stages of FEMA deployment, beginning with Disaster and leading ultimately to, um Disaster…a perfect example of Policy By Powerpoint. If you want to dumb down your policy presentation, try not to employ dumb design.

    You can catch Jon Stewart’s hilarious clip here (time code 3:58, streaming Windows Media).

  • WikiNotes

    Mark’s return to university – after six months working on TV3, our broadband social network for TV – has yielded some interesting application of social software technologies.

    SynchroeditIn his first week of lectures, Mark has been keeping a wiki of notes taken during his classes and lectures – this is a fantastic idea and I’m guessing will ultimately enable students to pool their individual notes, recollections and comments of a given lecture, in a single document…I always had problems getting complete sets of notes, from missing classes, appalling teachers or simply my terrible handwriting!

    With recent discussions I’ve been having around enterprise applications for social software, it strikes me that schools, colleges and universities are perhaps a ready market for enterprise social software…indeed, Foe is working on a variant of social bookmarking for schoolkids and teachers. Most universities offer some web hosting and an email address to students…perhaps its time to consider richer services that are an intrinsic part of collaborative learning and research – services in formats and media that most students will already be sensitised and acclimatised to.

    Extrapolating from Mark’s use of wikis for note taking, I can envisage a number of other applications:

    • WikiNotes – Real-time lecture wikis…perhaps using SynchroEdit.
    • Clipping tools to aggregates links, WikiNotes and other material into a del.icio.us-style environment.
    • Integrated blogging for encouraging conversational and collaborative discourse around learning materials.
    • Aggregators to enable students to ‘subscribe’ to teachers, classes and students.
    • Flickr-styled tagged images of diagrams, pictures and other graphics from classes.

    This appears to be a promising niche amongst the current generation of social software tools and actually an manifestation of the emerging Long Tail Of Software.

  • The iPod and the Bathtub

    Nanobathfrog design has recently launched its Design Mind column at gadget blog, Gizmodo. The inaugural article, The iPod and the Bathtub: How Products Shape Our Perceptions, attempts to understand the success of Jonathan Ive’s pristine white industrial design of Apple’siPod, iMac and iBook…by drawing a parallel with the shiny white porcelain of bathtubs and toilet bowls. It’s an interesting theory – an equal mix of insight and hokum (inkum?).

    Read more here…

  • Social Media & Civic Authority

    ScipionusOn Friday, Wired News covered the ongoing development of Scipionus – a ‘mapping wiki’ for those seeking information on the damage wrought by Hurricane Katrina.

    Scipionus underlines the confluence of recent trends in social software, citizen journalism, locative media and most notably a perceived disillusionment and mistrust in public services and institutions. Like the Asian Tsunami of 2004 and the London Bombings, the proliferation of cameraphones, blogs, amateur video and mobile+broadband connectivity has given rise to a torrent of useful local information, complimenting and sometimes eclipsing information provided by media organisations and public organisations.

    Where FEMA, the federal government, local and national media have been struggling to disseminate information. Those with connectivity and local information are finding platforms and media to aggregate and disseminate local developments, in the case of Sciponoius, at street level.

    Built on the Google Maps API, Sciponious is enabling people to annotate maps of the Katrina impact area, with notes on observations, requests, neighborhood status and many other granular, pieces of locative information…for example:

    Looking for Dama Fountain & Royce Osborn 4014 Franklin Ave. e-mail Melissa @ melalli@gmail.com

    Worried about friends, seeking information on Mere and Ron Picou’s please email vudutu@yahoo.com

    4727 Camelia St. Flooded to roof tops. Alexander family are OK!

    Uncle Ernest, are you ok?

    Dry Dock photo indicates \"survived\"–left half wall collapse inward

    Golden Meadow – 2 shrimp boats sunk in bayou, other boats can’t get out

    Individually, each annotation is poignant fragment of an unfolding human tragedy. Aggregated across the growing thousands of geographically-located notes, Sciponoius is becoming an essential resource for citizens in the impact area but also friends and family members outside the area. It isn’t clear yet, if the authorities are utilising the data to inform their own efforts – what is certain however, is that the nature of such data must be part of the information landscape utilised by authorities in the disaster zone.

    Of course, like any grassroots media, Sciponius’ data may be far from accurate or free of malicious content. Indeed its contributors and operators lack essential quality, reputation and credibility metrics, though perhaps these elements can only be predicated on trust, goodwill and the civic responsibility of contributors.

    What is clear – from the Tsunami, Katrina and the London Bombings – is that participatory media is approaching an inflection point that is fundamentally altering the civic, national and local relationships between authorities and citizens. Perhaps, these developments presage a new debate on shared public institutions, where citizens and authorities enter into new collaborative forms of public and civic service, where the institutions that serve us will necessitate and require our direct contributions in order to serve the greater good with the aggregate capabilities, knowledge and expertise of the communities which they serve….perhaps the Second Superpower is more likely a multi-polar array of local Nano-Powers?

  • Social Enterprise?

    The recent announcement of Writely, a web-based word processor, underlines the increasing consumer-to-enterprise trajectory of social software innovations. Where historically, ‘groupware’ filtered down to consumer applications, the reverse is now true as consumer social software phenomena, including blogs, wikis, IM and social networks, begin to shape corporate information technology:

    • Jotspot
      Joe Kraus’ startup launched in 2004, offering wikis as applications to enterprise and SME customers. Jotspot wikis enable users to quickly assemble forms, databases, RSS feeds, web search and other applications simply using wiki metaphors and collaborative tools.
    • Futures Markets
      The principles underlying public futures markets, such as Celebdaq, HSX and the Iowa Electronic Markets, are being applied internally by large enterprises as they seek to harness the Wisdom Of Crowds in making business decisions and directing strategy.
    • 37signals
      Like Jotspot, 37 Signals’ Basecamp and Backpack tools are capitalising on the collaborative power of wikis and web-based applications, to offer low-cost, simple, yet powerful SME and enterprise solutions.
    • Writely
      Wikis, blogging and limited social networks, form the basis for a lightweight, yet feature-rich collaborative word processor and document version control service.
    • MoveableType
      With the proliferation of blogging over the last two years, technologies such as SixApart’s Moveable Type are enjoying widespread deployment within enterprises and SMEs as lightweight, extensible alternatives to prescriptive intranet, publishing and content management platforms.
    • Socialtext
      Socialtext provides enterprises with blog, wiki and IM driven intranet tools for collaboration, decision-making, project management and communication.
    • gOffice
      A recently released we-based office suite, consisting of a word processor, DTP engine, spreadsheet and presentation tool…the word processor utilises many wiki-based metaphors in its presentation.

    In addition, the enterprise potential of social networks and social filing systems, such as del.icio.us, remains untapped in the emerging generation of enterprise social software startups.

    The underlying infrastructure of these developments is based on openness – LAMP, RSS and REST coupled with large, vibrant development communities and a relatively low-barrier to acquiring expertise.

    This creating an infinitely re-mixable diversity of software that addresses the Long Tail of enterprise and SME niches – niches that that one-size-fits-all Oracle and Microsoft shaped solutions are unable to address due to the high cost of ‘partner solution’ consultancy.

    As startups such as 37signals and Jotspot begin to mature – the effect of social software in the enterprise will be interesting to observe, particularly as the giants in this space begin to respond through acquisition and competition.

  • Stamen Design

    GrafarcYesterday, I met Mike Migurski and Eric Rodenback, the people behind San Francisco’s Stamen Design. Stamen is the company behind innovative visualisations of digital media, including the Flickr-powered Mappr, reBlog and the del.icio.us-based Vox Delicii.

    Stamen has an interesting philosophy, mixing innovative work for clients such as MoveOn.org, BMW and the BBC with experimental visualisations of complex data, such as Mappr and Vox Delicii.

    Their work is fresh, vibrant and exciting and turns mundane sets of complex data into rich, tactile and fun user experiences.

    We’re hoping to engage Stamen on a number of projects, bringing to life the digital life experiences that we’ve been developing through 2004 and 2005.

    Watch this space… 😉

  • West Banksy

    Cheeky. Today BBC News covered Banksy’s alternative guerilla attack on Israel’s ‘security fence’ (see Art prankster sprays Israeli wall). Along various sections of the fence, Banksy’s trip to the ‘ultimate activity holiday destination for graffiti writers’ has punctured the fence with:

    • An Alpine view from a lounge and Idyllic scenery showing through holes at Bethlehem
    • ‘A ladder, ‘cut along’ dotted lines and a girl held aloft by balloons in Abu Dis
    • And a horse.

    At one point Banksy was threatened by Israeli soldiers as warning shots were fired into the air…Ali joked that ‘imagine if i did that…they woulda defo shot me dead lol’.

    Balloongirl
    Perhaps this is the form of non-violent Jihad we need in the Islamic world – combating the tyrranical stupidity of Israeli occupiers with the message that the souls of men cannot be crushed with tanks and bombs. Banksy’s Balloon Girl image pictured here simultaneously expresses a poignant yearning for freedom coupled with a playful ‘f*ck you – we’re better than this’ message to the occupiers. Art can lift the souls of the oppressed and motivate activism more than any suicide bomber.

    Banksy’s website relates a hilarious exchange with a Ramallah local – You paint the wall, you make it look beautiful – Thanks – We don’t want it to be beautiful, we hate this wall, go home. Priceless.

    (Incidentally, Artsy’s artist page for Banksy is pretty good…)

  • PSP The Beautiful Script

    Psp
    Ali’s work for Sony’s UK launch of the PSP finally debuted at the Dray Walk Gallery as part of the PSP The Beautiful Script exhibition.

    I was in London for a few meetings yesterday and decided to catch the show while it was still running…I’ve uploaded my photos of the event, and the area around Brick Lane, to my Flickr account.

    Earlier today Ali and I were riffing on Sony’s motivation to align the work of emerging British Islamic artists with the PSP launch…and we still couldn’t figure it out! Either, the British Muslim demographic is hugely desirable to Sony or they see urban art such as Ali’s being close the brand values for PSP?

    In either case, seeing the artists work slideshow on a kiosk’d PSP I understood the themes of freedom, beauty and desire as embodied by the aesthetic of the PSP…and, as a Muslim, its simply flattering to know that someone somewhere in Sony drew a connecting line between those aesthetics and Islam 🙂

  • Murdoch buys Myspace.com

    Cait says…

    The news that Mr Murdoch has invested $580 million basically to purchase myspace.com highlights once again that this is the space to be playing in.

    Murdoch’s advisors have been wise enough to recognise that the riches here are to be made in purchasing an existing community, with a proven track record of sticky, oft  returning behaviour (the quality of the product’s not too bad either).

    It will be fascinating to see where the TV angle takes the network. I’ve had many thoughts in terms of how to utilise the cross-media arena (mostly ripped off from other proven and beautiful concepts, it has to be said 😉 and the average conversation with Imran here at FT/Orange/Wanadoo tends to throw up extraordinary, bonkers and rather beautiful concepts (pop up video style Flickr notes for online shows?). If Murdoch’s advisors are still who I think they are, then that kind of thinking will be at the forefront of what they will want to achieve.

    A sign of the times also that *at last* Murdoch has officially set up an intenet division, instead of trying ad-hoc investments in this and that over the years.

    Will it spread to Europe and Sky? Will they launch the Myspace community strongly in the UK? It’s a strong moneymaking market for Murdoch. It makes sense to.

  • Web 2.0 – Platform Games

    From Grid Computing, to the less tangible Network Effect and the development of the Web Services stack – there are numerous examples of the evolution of the internet into a global, distributed computing platform.

    Web 2.0, is perhaps the most interesting subset of this emerging phenomenon in that previously disconnected web services are being lashed together, not using the complex web services stack, but lightweight XML and HTTP interfaces. Services which offer not only a compelling user experience, but a developer-friendly platform experience seem to represent the most vibrant, innovative and successful interactive services, as there are many great games now a days, so if you’re into games and you play games like WoW Classic, you should consider trying to buy the wow gold for sale as this will improve your gameplay a lot.

    The most visible examples include:

    • Amazon – a platform ranging from affiliates to web services, covering eCommerce tools, product catalogies and the A9 search service.
    • Blogger, SixApart & Technorati – offer APIs to integrate blogging services with third parties.
    • Bloglines – A collection of services for RSS caching, notification and syndication.
    • BBC Backstage – Access to content feeds, EPGs and BBC Search.
    • del.icio.us – Web-based bookmarks.
    • eBay Developer’s Programme – a rich software development kit for Windows, Java and web development.
    • Flickr – A very rich API for photo management, social networks, groups and photo-blogs.
    • Google – A continually evolving API for search services, advertising and now geographical data for Google Maps.
    • MapPoint – Microsoft’s web-based platform for location-based services.
    • MusicBrainz Tagger – The Tagger service identifies and tags music files with user-contributed metadata.
    • PayPal Developer Network – Extending micropayment and eCommerce services to any website.
    • Skype Developer Zone – Complete set of APIs and tools for VoIP services along with a certification programme.
    • Yahoo Developer Network – Photos, maps, music, syndication and search services for developers.

    Each of these platform providers enables the operator to amplify the utility of their business by leveraging the innovation of the developer community…new value is constantly created, remixed and shared by platform owners, users and developers alike…ironically, a very Microsoft model. Though, these listed services represent a small cross-section of Web 2.0, they have given rise to a cottage industry of niche services. Some, like eBay, contributing double-digit growth to the platform operator. Indeed, the ready supply of derivative and innovative applications intersects boldly with France Telecom’s proposed convergent services (telephony, photoblogging, music, location-based services…)

    The combination of Firefox’s Greasemonkey extension, coupled with the proliferation of RSS syndication and taggable content is now enabling content and services with no public API to also be brought into the sphere of remix-able web services – further lowering the barriers to adoption. Coupled with increasing demands for sharable, personalised user experiences – this brings to the fore important questions for telcos.

    • Should France Telecom, Orange, Equant and Wanadoo offer platform businesses to users and developers?
    • Do platform businesses:
      • Encourage growth?
      • Increase the pace of innovation?
      • Re-intermediate MNOs, telcos and ISPs
    • Does France Telecom have a choice?

    The ‘telco-as-platform’ will certainly be an interesting hypothesis to explore as the struggle to move beyond simply being a data-pipe intensifies.