Is User Centered Design Harmful?
Some interesting thoughts over at Pasta & Vinegar on the limitations of user-centred design.
"The focus upon the human may be misguided. A focus on the activities rather than the people might bring benefits. Moreover, substituting activity-centered for human-centered design does not mean discarding all that we have learned. Activities involve people, and so any system that supports the activities must of necessity support the people who perform them."
Read more here…